Shipping Information

Monday to Friday only – UK Saturday service only

 

Same day collection for orders received by us before 1pm

This delivery table applies to La Bassine birthing pool (with kit) and body pillows. All other products which are less bulky are sent with Royal Mail and shipping costs for these will be according to weight of order.

CountryTimingPrice
UK Mainland Next Working DayNext Day£9.95
UK Mainland Next Day by 12.00 noonby 12.00£15.00
UK Mainland Next Day by 10.00amby 10.00£20.60
UK Mainland Next Day by 9.00amby 9.00£24.22
UK Mainland BFPO2/3 days£14.50
UK Zone 2 (All Scottish Highlands)2 days£20.95
UK Zone 3 (Post Code BT – IM – TR)2 days£20.95
UK Saturday delivery (UK mainland Only)Saturday between 7.00am and 12.00pm£30.00
Channel Islands – Jersey, Guernsey2 days£25.14
EU Zone 1: Eire, France, Belgium, Germany, Luxembourg, Netherlands2/5 Days£25.14
EU Zone 2: Austria, Denmark, Italy, Sweden4/6 Days£31.14
EU Zone 3: Portugal, Spain4/6 Days£35.94
EU Zone 4: Finland, Liechtenstein, Norway, Switzerland4/6 Days£41.94
EU Zone 5: Czech Rep, Cyprus, Estonia, Hungary, Greece, Latvia, Lithuania, Malta, Poland, Slovakia, Slovenia4/6 Days£47.94
US, Canada, Australia & NZEmail usSee Distributors

Our obligation is to deliver the products at the delivery address you have specified in your order. We will not despatch the products until we have received cleared funds. Our carriers may deliver the products at any time during the day.

Please note that our Couriers do not deliver on weekends (Saturday delivery can be arranged for UK mainland only) and on public holidays. Your order placed on a Friday after 12 noon or over the weekend will be delivered to you on the following week providing that your product is in stock at our warehouse.

We will endeavour to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes outside of our control. Therefore, any dates specified for the delivery of the goods are approximate and are not guaranteed.

Next Day Delivery

Please note that providing we receive your order before 1pm, we will dispatch it on the same day. Orders received after 1pm will be dispatched the following working day. (orders received after 1pm on a Friday will be sent out the following Monday as we are closed during the weekend). We do not offer any other cheaper service. Shipping cost includes VAT, and picking and packing costs at our warehouse. Tracking information is normally sent on the day of dispatch.

Important please read:

Despite our efforts, there can sometimes be unforeseen delivery delays that are beyond our control. Please wait 24 hours after the estimated delivery date before contacting us about a missing order.

We will not accept liability for goods lost in transit unless we are notified within 10 days of the expected delivery date.

We use independent carriers. If there is no one to accept the delivery of your order a card will be left by the carrier so that you can arrange a delivery time, directly with the carrier. Ultimately, if the carrier is unable to deliver your order it will be returned to us and you will be charged for it to be re-despatched.

La Bassine birthing pool (and kits) and LullaLuna Body Pillow are delivered using large national courier firms. Birth Pool or Body Pillow orders placed Monday to Thursday before 1pm will usually be Next Day Delivery in UK. Please check the delivery table or send us an email.

All other products (Moon pillow, books…) are delivered using Royal Mail (first class for UK mainland only).

International Orders

We will NOT fulfil your order if there is a respective distributor in your country.